Strategy Director | CX and CRM
|Job Title:||Strategy Director | CX and CRM|
|Contact Name:||Craig Letham|
|Job Published:||November 12, 2019 15:00|
The agency specialises in CRM and CX, and forms part of a global creative group which currently leads this global brand's work across North America, Europe and the Australia/NZ region. This is one of the industry's most celebrated and longstanding global client-agency partnerships.
Day to day, your role has two goals: lead the relationship with the clients' CRM and digital comms teams, and drive the overall CRM/CX strategy.
You'll be working across both campaign projects and always-on channels, ranging from seasonal/promotional EDM campaigns through to researching broader consumer trends and interrogating customer data to find new opportunities.
If you have a background in either account service or strategy with a strong understanding of the CRM, data and CX space, we'd love to chat.
Call Craig on 0425 665 575 for further information, or hit 'apply' below.