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Technical Writer

Technical Writer

Technical Writer

Job Title: Technical Writer
Contract Type: Permanent
Location: Sydney
Industry: IT
Reference: 2997511
Contact Name: Jake Ferguson
Contact Email: jake@luminoso.com.au

Job Description

Our client is an online payment gateway company located Surry Hills, just 5 minutes from Central Station. Due to recent wins, they're rapidly expanding the team and are in need of a Technical Writer. This company has a beautiful modern, light and airy workspace with an intelligent and friendly group of employees.


What you'll do
  • Write technical documentation for internal and external audiences, including API documentation and technical guides.
  • Work with engineering and product teams to understand and provide feedback on the usability of the company's products and systems.
  • Maintain and improve existing documentation.
  • Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing skills.
  • Supplement developer documentation with relevant sample code.
  • Participate in planning sessions as required to understand the documentation requirements related to the delivery of new functionality.
  • Participate in ongoing professional development to ensure the company's requirements for security principles are met.

Who you are
  • You enjoy working in a collaborative environment.
  • You can communicate effectively to colleagues across the business regardless of their role.
  • You have a strong sense of responsibility for your work and enjoy taking ownership.
  • You are data-driven and user-focused in your decision making.
  • You thrive in a culture that has a focus on continuous learning and improvement.
  • You have demonstrable experience documenting technically complex software products.
  • Ideally you have ecommerce experience and an understanding of the online payments ecosystem.

If this sounds like the perfect next step for you hit 'APPLY' below.